Christmas 2026 kennel minimum stays, deposits & cancellation rules compared
Last checked: 24 Oct 2026 · 35 providers in Melbourne, Sydney and Brisbane · every rule linked to the provider's own website
Over Christmas most kennels and catteries change the rules, not just the price. They charge a minimum number of days, ask for a deposit when you book, and stop refunding it after a set date. This page puts those rules side by side so you know what you're committing to before you pay.
At a glance
- 18 of 35 publish a Christmas minimum stay
- 7–14 days: the published range
- 4 set a 14-day or 14-night minimum
- 17 of 18 with published deposit terms keep the deposit if you cancel (at least after a deadline)
Christmas deadlines to put in your calendar
These are the dates providers publish. After them, a deposit stops being refundable or the full booking becomes payable.
| When | What happens | Status | Source |
|---|---|---|---|
| 30 Sep 2026 | Dogs Country Club & Kennel Resort: Christmas/New Year Premium Suite deposits ($200 per guest) become non-refundable after 30 September. (Dogs Country Club & Kennel Resort) | Passed | source for Dogs Country Club & Kennel Resort (opens in a new tab), checked 24 Oct 2026 |
| 31 Oct 2026 | Coltrandi (Gumdale, Brisbane): the $100-per-pet Christmas booking fee is due by 31 October and is non-refundable after that date. (Coltrandi Pet Specialists) | Upcoming | source for Coltrandi (Gumdale, Brisbane) (opens in a new tab), checked 24 Oct 2026 |
| 1 Nov 2026 | Sophisticat Resort (Moorabbin): Christmas bookings cancelled after 1 November forfeit the deposit (50% of the booking, capped at $650). Before then: refund less a $150 fee, or a credit. (Sophisticat Resort) | Upcoming | source for Sophisticat Resort (Moorabbin) (opens in a new tab), checked 24 Oct 2026 |
| 1 Dec 2026 | Sparrows In The Tree Top (Yarrambat): Christmas bookings cancelled on or after 1 December incur the full $200 booking fee. (Sparrows In The Tree Top) | Upcoming | source for Sparrows In The Tree Top (Yarrambat) (opens in a new tab), checked 24 Oct 2026 |
| 30 days before check-in | Pet Resorts Australia (all six locations we list) and Barnstone: cancel 30 days or less before a Christmas stay and the whole 25% booking fee is forfeited. With more than 30 days' notice it becomes a credit for 12 months (not a refund). (Pet Resorts Australia – Port Melbourne, Pet Resorts Australia Dural, Pet Resorts Australia Ingleside, Pet Resorts Australia Gumdale, Pet Resorts Australia Narangba, Pet Resorts Australia Samford, Barnstone Kennels & Cattery) | Depends on your dates | source for Pet Resorts Australia (all six locations we list) and Barnstone (opens in a new tab), checked 24 Oct 2026 |
| 30 days before check-in | Sydney Pet Resort (Vineyard): full payment is due 30 days before check-in for summer/Christmas peak bookings. (Sydney Pet Resort) | Depends on your dates | source for Sydney Pet Resort (Vineyard) (opens in a new tab), checked 24 Oct 2026 |
| 14 days before check-in | All 4 Paws and Claws Resort (Dixons Creek): in peak periods, under 14 days' written notice means the full booking is charged; with more notice you lose the deposit only. (All 4 Paws and Claws Resort) | Depends on your dates | source for All 4 Paws and Claws Resort (Dixons Creek) (opens in a new tab), checked 24 Oct 2026 |
Cottage Kennels' deposits are refundable up to 28 days before arrival, except over Christmas and New Year, and Kepala, Hallam Park, Kooronya and Dogs in Town call their peak or Christmas deposits non-refundable from the moment you pay (see the tables below).
Melbourne: minimum stays and deposits
| Provider | Christmas minimum | Christmas / peak dates | Deposit, payment & cancellation (as published) |
|---|---|---|---|
| All 4 Paws and Claws Resort Dixons Creek · Kennel & Cattery | 14 days at the standard rate (shorter stays pay a higher daily rate) source for All 4 Paws and Claws Resort minimum stay (opens in a new tab), checked 24 Oct 2026 | 20 Dec – 20 Jan | Christmas: $100 non-refundable, non-transferable deposit per dog booking and $50 per cat booking; no room is held without it. In all peak periods, more than 14 days' written notice loses the deposit only; under 14 days' notice (or a no-show) is charged the full booking. source for All 4 Paws and Claws Resort deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Cottage Kennels and Cattery Plenty · Kennel & Cattery | 14 days source for Cottage Kennels and Cattery minimum stay (opens in a new tab), checked 24 Oct 2026 | Victorian public school holidays | $100 per pet for peak reservations; 50% for The Deck. Refundable up to 28 days before start, excluding Christmas and New Year. source for Cottage Kennels and Cattery deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Sparrows In The Tree Top Yarrambat · Kennel & Cattery | 14 nights (7 outside 25 Dec–4 Jan) source for Sparrows In The Tree Top minimum stay (opens in a new tab), checked 24 Oct 2026 | 19 Dec – 1 Feb | $200 deposit/booking fee for Christmas; bookings cancelled on or after 1 December incur the full booking fee. source for Sparrows In The Tree Top deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Dogs Country Club & Kennel Resort Baxter · Kennel | 10 days source for Dogs Country Club & Kennel Resort minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | Peak: $200 per guest (Premium Suite), $400 per guest (Luxury Suite). Christmas/New Year Premium deposits non-refundable after 30 September. source for Dogs Country Club & Kennel Resort deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Hallam Park Pet Resort Hallam · Kennel & Cattery | 10 days source for Hallam Park Pet Resort minimum stay (opens in a new tab), checked 24 Oct 2026 | 18 Dec 2026 – 27 Jan 2027 | Non-refundable 50% deposit for Easter and Christmas periods. source for Hallam Park Pet Resort deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Sophisticat Resort Moorabbin · Cattery | 10 nights source for Sophisticat Resort minimum stay (opens in a new tab), checked 24 Oct 2026 | 18 Dec – 8 Jan | 50% of the booking (capped at $650). Christmas bookings cancelled before 1 November: deposit refunded less a $150 fee (or kept as a credit for 6 months). Cancelled after 1 November: deposit forfeited. source for Sophisticat Resort deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Donvale Cattery Donvale · Cattery | 7 days (Dec/Jan) source for Donvale Cattery minimum stay (opens in a new tab), checked 24 Oct 2026 | 18 Dec – 30 Jan (surcharge period) | Not published checked 24 Oct 2026 |
| Pet Resorts Australia – Port Melbourne Port Melbourne · Kennel & Cattery | 7 days source for Pet Resorts Australia – Port Melbourne minimum stay (opens in a new tab), checked 24 Oct 2026 | One month across Christmas/New Year (exact dates not published) | 25% non-refundable booking confirmation fee on all bookings, paid when you book. More than 30 days' notice: fee kept as a credit for 12 months. 30 days or less before a Christmas stay: the whole fee is forfeited. source for Pet Resorts Australia – Port Melbourne deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Animal Aid Boarding Kennels & Cattery Coldstream · Kennel & Cattery | Not published checked 24 Oct 2026 | Not published | Not published checked 24 Oct 2026 |
| Hanrob Pet Hotels Melbourne Airport Tullamarine · Kennel & Cattery | May apply; told at booking source for Hanrob Pet Hotels Melbourne Airport minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | A deposit may be required, and full payment may be required before check-in; peak deposits may be higher (communicated at booking). Amounts not published. Cutting a stay short after the free cancellation deadline is charged in full. source for Hanrob Pet Hotels Melbourne Airport deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Kepala Pet Resort Diggers Rest · Kennel & Cattery | Not published checked 24 Oct 2026 | Not published | Non-refundable $100 deposit for all Christmas and Easter bookings. Stays over 28 days need a 50% deposit on arrival. source for Kepala Pet Resort deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Kip Bayside Moorabbin · Kennel | May apply; told at booking source for Kip Bayside minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | A deposit may be required; peak deposits may be higher. source for Kip Bayside deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Kip Melbourne South East Dandenong South · Kennel & Cattery | May apply; told at booking source for Kip Melbourne South East minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | A deposit may be required; peak deposits may be higher (communicated at booking). source for Kip Melbourne South East deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Kooronya Boarding Kennel and Cattery Moorooduc · Kennel & Cattery | Applies in school holidays; length not published (phone) source for Kooronya Boarding Kennel and Cattery minimum stay (opens in a new tab), checked 24 Oct 2026 | School holidays (exact dates not published) | Deposit required in school holiday periods; non-refundable on cancellation. source for Kooronya Boarding Kennel and Cattery deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Tullamarine Cat Boarding Tullamarine · Cattery | Not published checked 24 Oct 2026 | Not published | Not published checked 24 Oct 2026 |
Sydney: minimum stays and deposits
| Provider | Christmas minimum | Christmas / peak dates | Deposit, payment & cancellation (as published) |
|---|---|---|---|
| Aragon Cattery Arcadia · Cattery | 14 nights (18 Dec–4 Jan) source for Aragon Cattery minimum stay (opens in a new tab), checked 24 Oct 2026 | 18 Dec 2026 – 4 Jan 2027 (14-night minimum) | Not published checked 24 Oct 2026 |
| SmallPaws Pet Hotel Duffys Forest · Kennel | 10 days (22 Dec–4 Jan) source for SmallPaws Pet Hotel minimum stay (opens in a new tab), checked 24 Oct 2026 | NSW school holidays; 22 Dec – 4 Jan minimum-stay window | Not published checked 24 Oct 2026 |
| Barnstone Kennels & Cattery Duffys Forest · Kennel & Cattery | 7 days source for Barnstone Kennels & Cattery minimum stay (opens in a new tab), checked 24 Oct 2026 | Christmas Rate covers one month between December and January including Christmas and New Year's Day; exact dates change yearly and are not published. | 25% booking confirmation fee of the total stay, needed to confirm a booking; not refundable. More than 30 days' notice: fee kept as a credit for 12 months. 30 days or less before a Christmas, Easter or Standard Rate stay: 100% of the fee is forfeited. source for Barnstone Kennels & Cattery deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Hotel for Cats Blakehurst · Cattery | 7–14 nights, by suite source for Hotel for Cats minimum stay (opens in a new tab), checked 24 Oct 2026 | 18 Dec – 7 Jan | Not published checked 24 Oct 2026 |
| Pet Resorts Australia Dural Dural · Kennel & Cattery | 7 days source for Pet Resorts Australia Dural minimum stay (opens in a new tab), checked 24 Oct 2026 | One month across Christmas/New Year (exact dates not published) | 25% non-refundable booking confirmation fee on all bookings, paid when you book. More than 30 days' notice: fee kept as a credit for 12 months. 30 days or less before a Christmas stay: the whole fee is forfeited. source for Pet Resorts Australia Dural deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Pet Resorts Australia Ingleside Ingleside · Kennel | 7 days source for Pet Resorts Australia Ingleside minimum stay (opens in a new tab), checked 24 Oct 2026 | One month across Christmas/New Year (exact dates not published) | 25% non-refundable booking confirmation fee on all bookings, paid when you book. More than 30 days' notice: fee kept as a credit for 12 months. 30 days or less before a Christmas stay: the whole fee is forfeited. source for Pet Resorts Australia Ingleside deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Amore Boarding Kenthurst · Kennel | Applies 24 Dec–1 Jan; length not published source for Amore Boarding minimum stay (opens in a new tab), checked 24 Oct 2026 | NSW school holidays; minimum stay 24 Dec – 1 Jan | Not published checked 24 Oct 2026 |
| Dogs in Town (kennel-free home boarding) Alexandria · Home boarding | Not published checked 24 Oct 2026 | 10 Dec 2026 – 10 Jan 2027 | Peak-season deposits are non-refundable. source for Dogs in Town (kennel-free home boarding) deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Hanrob Pet Hotels Sydney Airport Mascot · Kennel & Cattery | May apply; told at booking source for Hanrob Pet Hotels Sydney Airport minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | A deposit may be required, and full payment may be required before check-in; peak deposits may be higher (communicated at booking). Amounts not published. Cutting a stay short after the free cancellation deadline is charged in full. source for Hanrob Pet Hotels Sydney Airport deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Kip Marrickville Marrickville · Kennel | May apply; told at booking source for Kip Marrickville minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | A deposit may be required; peak deposits may be higher (communicated at booking). Cutting a stay short after the free cancellation deadline is charged in full. source for Kip Marrickville deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Pawfect Stay Londonderry · Kennel | May apply; length not published source for Pawfect Stay minimum stay (opens in a new tab), checked 24 Oct 2026 | 19 Dec 2026 – 10 Jan 2027 | Not published checked 24 Oct 2026 |
| Sydney Pet Resort Vineyard · Kennel & Cattery | Not published checked 24 Oct 2026 | 20 Dec – 28 Jan | Full payment due 30 days before check-in for summer/Christmas peak bookings (14 days for other peaks). No discounts in peak periods. source for Sydney Pet Resort deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
Brisbane: minimum stays and deposits
| Provider | Christmas minimum | Christmas / peak dates | Deposit, payment & cancellation (as published) |
|---|---|---|---|
| The Links Pet Centre Goodna · Kennel & Cattery | 10 days source for The Links Pet Centre minimum stay (opens in a new tab), checked 24 Oct 2026 | 24 Dec – 2 Jan | Not published checked 24 Oct 2026 |
| Pet Resorts Australia Gumdale Gumdale · Kennel & Cattery | 7 days source for Pet Resorts Australia Gumdale minimum stay (opens in a new tab), checked 24 Oct 2026 | One month across Christmas/New Year (exact dates not published) | 25% non-refundable booking confirmation fee on all bookings, paid when you book. More than 30 days' notice: fee kept as a credit for 12 months. 30 days or less before a Christmas stay: the whole fee is forfeited. source for Pet Resorts Australia Gumdale deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Pet Resorts Australia Narangba Narangba · Kennel & Cattery | 7 days source for Pet Resorts Australia Narangba minimum stay (opens in a new tab), checked 24 Oct 2026 | One month across Christmas/New Year (exact dates not published) | 25% non-refundable booking confirmation fee on all bookings, paid when you book. More than 30 days' notice: fee kept as a credit for 12 months. 30 days or less before a Christmas stay: the whole fee is forfeited. source for Pet Resorts Australia Narangba deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Pet Resorts Australia Samford Draper (Samford) · Kennel & Cattery | 7 days source for Pet Resorts Australia Samford minimum stay (opens in a new tab), checked 24 Oct 2026 | One month across Christmas/New Year (exact dates not published) | 25% non-refundable booking confirmation fee on all bookings, paid when you book. More than 30 days' notice: fee kept as a credit for 12 months. 30 days or less before a Christmas stay: the whole fee is forfeited. source for Pet Resorts Australia Samford deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| AAA Pet Resort Brisbane Moggill · Kennel & Cattery | Not published checked 24 Oct 2026 | QLD school holidays & public holidays | Not published checked 24 Oct 2026 |
| Coltrandi Pet Specialists Gumdale · Kennel & Cattery | None published (charged per calendar day) source for Coltrandi Pet Specialists minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | $100 booking fee per pet. The Christmas booking fee is due by 31 October and is non-refundable after that date; school holiday bookings are non-refundable. source for Coltrandi Pet Specialists deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Hanrob Pet Hotels Brisbane Airport Eagle Farm · Kennel & Cattery | May apply; told at booking source for Hanrob Pet Hotels Brisbane Airport minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | A deposit may be required, and full payment may be required before check-in; peak deposits may be higher (communicated at booking). Amounts not published. Cutting a stay short after the free cancellation deadline is charged in full. source for Hanrob Pet Hotels Brisbane Airport deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
| Kip Brisbane Cat & Dog Boarding Kurwongbah · Kennel & Cattery | May apply; told at booking source for Kip Brisbane Cat & Dog Boarding minimum stay (opens in a new tab), checked 24 Oct 2026 | Not published | A deposit may be required; peak deposits may be higher (communicated at booking). Cutting a stay short after the free cancellation deadline is charged in full. source for Kip Brisbane Cat & Dog Boarding deposit and cancellation (opens in a new tab), checked 24 Oct 2026 |
"May apply; told at booking" means the provider's terms say peak minimums, higher deposits, earlier payment deadlines or different cancellation terms can apply, without publishing the numbers. "Not published" means we found nothing on the provider's website. It doesn't mean there is no rule. Ask before you pay.
What a minimum stay does to your bill
A Christmas minimum is a minimum charge. Short trips cost the same as the minimum. Worked examples from published figures (our arithmetic; your quote may differ):
- Hallam Park Pet Resort: peak standard kennel $55 a day with a 10-day Christmas minimum charge = at least $550 per dog, even for a 3-night trip. The 50% non-refundable deposit on that is $275. source for Hallam Park peak rates (opens in a new tab), checked 24 Oct 2026.
- All 4 Paws and Claws Resort: twin-share dog room $40 a day if you stay 14+ days (20 Dec–20 Jan), or $50 a day for a shorter stay. So a 7-day stay costs $350, a 14-day stay $560, plus a $100 non-refundable deposit to hold the room. source for All 4 Paws Christmas rates (opens in a new tab), checked 24 Oct 2026.
- Aragon Cattery: Apartment $60 a night plus the $20 peak surcharge = $80 a night. The 14-night minimum for any dates 18 Dec–4 Jan comes to $1,120 per cat, if the surcharge applies to every night. source for Aragon Cattery pricing (opens in a new tab), checked 24 Oct 2026.
- Sydney Pet Resort: small dog, standard kennel $92 a day plus the $26 Christmas/summer surcharge = $118 a day, so a week is $826 before Sunday and public holiday surcharges. All of it is due 30 days before check-in: for a 20 December arrival that's 20 November. source for Sydney Pet Resort prices and payment terms (opens in a new tab), checked 24 Oct 2026.
- Pet Resorts Australia Gumdale: the cheapest advertised dog room starts at $40 a day, so the 7-day Christmas minimum is at least $280, with a 25% booking fee (at least $70) paid when you book. The Christmas Rate itself isn't published and may be higher. rate for Pet Resorts Australia Gumdale (opens in a new tab), terms for Pet Resorts Australia (opens in a new tab), checked 24 Oct 2026.
Before you pay a Christmas deposit: 6 questions
- Is the minimum charged by day or by night? Many kennels charge both the arrival and departure day (for example Coltrandi, The Links and Sydney Pet Resort charge per calendar day).
- Which dates trigger the minimum? Sparrows' 14-night rule only applies if your stay touches 25 Dec–4 Jan; Aragon's covers any date 18 Dec–4 Jan; SmallPaws' covers 22 Dec–4 Jan.
- Is the deposit refundable, a credit, or gone? Get the cut-off date in writing (for example Sophisticat's 1 November, Sparrows' 1 December).
- When is the balance due? Sydney Pet Resort wants full payment 30 days before a Christmas check-in; Kip and Hanrob may set earlier payment deadlines at booking.
- Can you check in or out on public holidays? Several close on Christmas Day, Boxing Day and New Year's Day; The Links' last Christmas check-in is Christmas Eve. See who's open for check-in over Christmas and New Year.
- Are your pet's vaccinations current for the whole stay? Several providers refuse entry, and keep the fee, if a C5 or F3 isn't current or was given too recently. See the Christmas boarding checklist.
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Where to check availability
Rules are only half the story. See who has published "fully booked" or "limited" notices in each city's tracker: Melbourne Christmas 2026 tracker · Sydney Christmas 2026 tracker · Brisbane Christmas 2026 tracker. Or filter all 35 providers by city, pet and Christmas status.
Questions about Christmas minimum stays and deposits
How long is the minimum stay at kennels over Christmas 2026?
Of the 35 kennels and catteries we track in Melbourne, Sydney and Brisbane, 18 publish a Christmas minimum: between 7 and 14 days, and 4 of them set 14 days or nights. Pet Resorts Australia and Barnstone charge at least 7 days; Hallam Park, Dogs Country Club, Sophisticat, SmallPaws and The Links Pet Centre 10; Cottage Kennels, Sparrows In The Tree Top (for stays touching 25 Dec–4 Jan), All 4 Paws and Claws and Aragon Cattery 14. Kip and Hanrob say peak minimums are told at booking.
Do I pay the minimum stay even if I only need three nights?
Usually, yes. A minimum stay is a minimum charge: book three nights at a kennel with a 10-day Christmas minimum and you are charged for 10 days. All 4 Paws and Claws is an exception in how it works: stays under 14 days over 20 Dec–20 Jan are allowed but charged a higher daily rate ($50 instead of $40 a day for a twin-share dog room).
Are Christmas kennel deposits refundable?
Mostly not. 17 of the 18 providers that publish their Christmas deposit terms call the deposit non-refundable or forfeit it on cancellation after a deadline. Pet Resorts Australia and Barnstone turn the 25% booking fee into a 12-month credit if you cancel more than 30 days ahead, but forfeit it inside 30 days.
How much deposit do kennels ask for Christmas?
Published amounts range from $50 per cat (All 4 Paws and Claws) and $100 per pet (Kepala, Cottage Kennels, Coltrandi, All 4 Paws dogs) to $200–$400 per guest (Sparrows, Dogs Country Club), 25% of the stay (Pet Resorts Australia, Barnstone) and 50% (Hallam Park; Sophisticat, capped at $650). Sydney Pet Resort wants full payment 30 days before a Christmas check-in.
What is the next Christmas booking deadline?
Coltrandi in Gumdale (Brisbane) says its Christmas booking fee is due by 31 October 2026. Sophisticat's Christmas deposits become non-refundable after 1 November, and Sparrows charges the full booking fee for Christmas cancellations from 1 December.
What happens if I pick my pet up early?
You normally still pay for the dates you booked. Kip and Hanrob's terms say cutting a stay short after the free cancellation deadline is charged in full, Sydney Pet Resort bills the booked dates if you collect early, and Coltrandi charges full school-holiday bookings with no refunds for early departure.
Method
On 24 Oct 2026 we re-read each provider's own price, terms, FAQ and booking pages and copied their Christmas minimum stay, deposit, payment and cancellation rules. Each rule links to the page it came from. Short labels in the "Christmas minimum" column summarise the provider's wording; the full wording is on each provider page. 5 providers publish neither a Christmas minimum nor deposit terms: AAA Pet Resort Brisbane, Amore Boarding, Animal Aid Boarding Kennels & Cattery, Pawfect Stay and Tullamarine Cat Boarding. Providers can send us their rules, free.
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